Privacy Policy

1. Introduction

Vinvel Motor Trading (Pvt) Ltd ("Vinvel", "we", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our vehicle importation services.

This policy is drafted in compliance with applicable data protection laws and relevant international standards regarding data privacy.

2. Data We Collect

We collect specific information required to facilitate vehicle importation, broker registration, and customer inquiries:

• Identity Data: Name, NIC number, or Passport number (required for Customs clearance).
• Contact Data: WhatsApp number, email address, and physical address.
• Transaction Data: Details of payments made for vehicle deposits, LC (Letter of Credit) documentation, and bank transfer references.
• Technical Data: IP address, browser type, and device information when you access our website.

3. How We Use Your Data

Your data is strictly used for legitimate business purposes:

• Import Processing: Submitting your details to customs/vehicle registration authorities and shipping lines as required to clear your vehicle in your destination market.
• Communication: Sending auction sheets, vehicle videos, and shipping updates via WhatsApp or Email.
• Broker Verification: Validating dealer identities for our wholesale partner program.

4. Data Sharing & Third Parties

We do not sell your data to marketing agencies. However, we must share specific data with the following authorities to complete your vehicle import:

• Customs & port authorities in your destination market.
• Vehicle registration authorities where required.
• Banking partners (HNB, CDB, etc.) for Letter of Credit (LC) facilitation.
• Japanese auction houses (USS, TAA, ARAI) for bidder verification.

5. Data Retention & Security

We retain transaction records for a period of 6 years as required by applicable tax and accounting regulations. Electronic data is stored on secure, encrypted servers (Sanity CMS / Google Cloud) with restricted access.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of data (subject to legal tax/customs retention requirements).

To exercise these rights, please contact our Data Protection Officer at hello@vinvelmotors.com.

7. Contact Us

For any privacy-related inquiries:

Vinvel Motor Trading (Pvt) Ltd
459/D/S/3, Lake Road, Akuregoda,
Battaramulla, Sri Lanka.
Hotline: +94 77 622 66 55